Service Line Warranties of America

service line warranties of america - Copy
Service Line Warranties of America (SLWA) is a private company that provides optional water and/or sewer service line warranties to homeowners for the portion of their water and/or sewer lines that are the responsibility of the homeowner, and will not be repaired by city crews if they break or fail. The city is working with SLWA to make homeowners aware of the responsibility they have for sewer and waterlines on their property, as well as to provide a discount on the warranty program during the promotional period. This is an optional and voluntary program for homeowners in the City of Lincoln Park.

USP/SLWA's Program is endorsed by the National League of Cities, North Central Texas Council of Governments, Multiple State Municipal Leagues, and over 175 Municipalities. SLWA has been a member of the Better Business Bureau since 2003 and they are very proud of their exemplary record. 

The program was brought to the mayor and council at the January 18, 2022 council meeting. This protection program covers the cost of repairing broken, clogged, or leaking sewer lines that may be the responsibility of the homeowner. These types of repairs can be expensive and are usually not covered by homeowners insurance. 

Highlights of the Partnership Program:
  • Outreach awareness campaign to alert homeowners regarding service line responsibility
  • The program is offered at no cost to the city and no public funds are being used to promote or operate the program
  • Local contractors will be utilized
This is NOT a city program, but rather SLWA is a program partner. As such, SLWA is solely responsible for the administration and service of the warranty programs.

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